AV Field Technician - Active Clearance Required

Lexington, MA

Job Type: Contract | Recruiter: Nicholas Bukis | Phone: 603-772-2700

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Job Title: AV Field Technician

Location: Lexington, MA

Duration: 36 Months and 40 hours per week

*Applicants must possess an active Security Clearance without incident for access to classified information.

This position requires that applicants be fully vaccinated for Covid 19 or have a valid religious or medical exemption.

POST-OFFER BACKGROUND CHECK IS REQUIRED. Digital Prospectors is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

JOB DESCRIPTION:

Our client’s Client Services Team is the their primary point of contact for enterprise IT services and support. The Audiovisual Services Group provides support for events, webinars, conferences, and video teleconferences, video recording and streaming, conference room installation services, and maintenance of the audiovisual infrastructure.

Reporting to the Client Services AV Manager, the AV Technician will deliver best-in-class AV customer and operational support services to the Lab community and partners. This position, skillset, and scope of responsibilities are essential to meet new business requirements and are essential for the success of the future of work. The Client Services team is evolving as services grow, mature, and expectations increase and this position will be a key contributor to the success of the delivery of these services. This individual will also play an important role in support and projects related to event space innovation support, collaboration peripherals in laboratory areas, and Enterprise Collaboration Room Services.

Responsibilities include but not limited to:

•Supporting A/V operations and events and video conferencing results in a positive experience.

•Perform work that demonstrates the ability to accomplish unusually complex or difficult set-ups, troubleshoot A/V equipment/systems as well as Video Conferencing equipment

•Understanding the operation and repair of a wide variety of Laboratory-related audio-visual equipment and systems.

•Performing routine preventive maintenance on A/V systems and equipment in person and using monitoring systems.

•Providing installation of A/V components, including but not limited to the following:

-Matrix switchers

-Displays

-Projectors

-Vdeo teleconferencing equipment, etc.

•Operate A/V systems and record presentations virtual and onsite presentations.

•Installing and Commissioning Software

•Loading, testing, troubleshooting, organizing and managing presentations on classified and unclassified computers, sometimes simultaneously.

•Maintaining knowledge of current state-of-the-art technologies in areas relevant to Meeting Technology, including presentation systems, video teleconferencing (Zoom and Teams) and A/V equipment Recording and tracking incidents and requests in ITSM system.

•Reading and utilizing schematics and following written directions.

•Work independently and proactively in a fast-paced, high-pressure, and high-profile environment.

•Be team-oriented, flexible, and have excellent customer service skills.

•Provide highly technical advice to engineers, researchers, or other responsible parties.

•Assume an exceptionally high degree of responsibility.

•Interact with customers and peers when complex situations arise.

 

Must Have:

•Knowledge of matrix switchers, control systems, audio and video signal flow, amplifiers, microphones, collaboration tools, and related A/V components.

•Detailed knowledge of portable A/V systems.

•Diagnose and Troubleshoot hardware and software Issues.

•Hardware: Cisco, Dell, Apple, Creston, Extron, LogicTech.

•Technical and Desktop Support.

•Ticketing Systems.

•Virtualization Technologies.

•Zoom and Teams.

•Possess the ability to reconfigure and program A/V systems to accommodate required equipment and/or media format modifications.

•Experience with real-time video camera and source switching.

•Keen ability to diagnose problems with A/V systems and make equipment substitutions to provide immediate resolution of system failures.

 

Nice to Have:

•Understanding and ability to use patch bays to route signals.

•Understanding and performing various aspects of A/V capturing and production as well as related A/V tasks including lighting and audio recording.

•Knowledge of A/V programming and system administration on Windows.

•InfoComm CTS certification.

•ITIL Foundations certification.

•Associate Degree.

•ServiceNow experience.

•Top Secret clearance.

 

Our client, one of the most prestigious Research and Development Labs in the country, is working on solutions to our nation's most complex defense and commercial related challenges. We have placed hundreds of talented engineers with this client over the years - If you are qualified - we can get you in!!!

The mission is critical and the work is as cutting-edge as it is rewarding. The teams are superbly managed groups of world class engineers from all types of interesting and diverse backgrounds - AND THEY ARE HIRING! 

Make this your next career move as one of our many long-term contractors or employees!

Work as our full-time employee with full benefits (Medical, Dental, Vision, STD, LTD, PTO, Retirement, etc.)  - OR - work as a W2 hourly contractor at a higher pay rate if you don't need the benefit package.

ABOUT DIGITAL PROSPECTORS:

Founded in 1999, Digital Prospectors is an award-winning recruiting and consulting firm that specializes in placing contract, contract-to-hire and direct hire engineers into rewarding opportunities with our impressive and ever-growing client base. We believe that all people should love their jobs.

Come see why Digital Prospectors has been voted “Best Staffing Firm to Temp For” by Staffing Industry Analysts, "Best of Staffing" for candidate satisfaction by Inavero / CareerBuilder.com, "Top Temporary Placement Firm" by Boston Business Journal, "Best Company To Work For" by Business NH magazine, "Excellence in IT and Engineering Staffing” by TechServe Alliance, "Top IT Services Company" by Inc. Magazine, "Most Reliable Staffing Agency" in Forbes Magazine and "Top Ranked Staffing Firm" by Staffing Industry Analysts.

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Phone: 603-772-2700

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